tallow skincare support
sego lily contact
Contact Us
Questions about your routine? Shipping inquiries? We're here to help.
hello@segolilyskincare.com
Replies within 24 hours
Hours
Mon - Fri: 9am - 5pm MST
Ranch time
Location
Pompeys Pillar, Montana
By appointment only
Send a Message
Whether you're curious about batch numbers, need help with a return, or just want to say hi to the herd, fill out the form and we'll get back to you.
Note on Medical Advice
While we can suggest products, we cannot diagnose medical conditions like eczema or psoriasis. Please consult a dermatologist for medical treatment.
Common Questions
Orders & Events
Can I modify my order after placing it?
We process orders very quickly (often within hours). If you need to make a change, please email us immediately with the subject line 'URGENT UPDATE' and we will do our best to catch it before it ships.
Do you work with creators?
Yes. We've run UGC campaigns with creators before and we're open to more. Send us a note through the form with a link to your content.
My tracking says delivered but I don't have it.
Please check with neighbors and look around your porch. If it still hasn't turned up after 24 hours, contact us and we will help you file a claim with USPS.
