Terms & Conditions

Last updated: September 10, 2025

Company Information

These Terms & Conditions apply to the website and services operated by:

• Company Name: Sego Lily Skincare LLC
• Address: 1801 Fly Creek Road, Pompeys Pillar, MT 59064, United States
• Email: holly@segolilyskincare.com
• Website: https://segolilyskincare.com

Definitions

For the purposes of these Terms & Conditions:

• "Company" (referred to as "we," "us," or "our") refers to Sego Lily Skincare LLC
• "Customer," "User," or "You" refers to any individual accessing or using our services
• "Products" refers to all skincare products sold through our website
• "Services" refers to our website, products, customer support, and related offerings
• "Website" refers to https://segolilyskincare.com and all associated pages
• "Account" refers to the customer account you may create on our website

Acceptance of Terms

By accessing our website, creating an account, making a purchase, or using our services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our website or services.

Age Requirements

You must be at least 18 years old to use our services and make purchases. By using our website, you represent and warrant that you are at least 18 years of age.

If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

Account Creation and Management

Account Registration

To access certain features and make purchases, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

Account Security

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.

Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or other reasons we deem necessary to protect our business or other customers.

Products and Services

Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors and images may vary due to monitor settings and photography
• Product formulations may change to improve quality or comply with regulations
• We reserve the right to correct errors in product information or pricing
• Product availability is subject to change without notice

Pricing and Payment

All prices are listed in USD and are subject to change without notice. We reserve the right to:

• Modify prices at any time before accepting your order
• Correct pricing errors, even after an order has been submitted
• Cancel orders with incorrect pricing and issue refunds

Product Claims and Disclaimers

Our skincare products are intended for cosmetic use only and have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Ordering and Purchase Terms

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason, including but not limited to:

• Product availability
• Pricing errors
• Payment verification issues
• Shipping restrictions
• Suspected fraudulent activity

Payment Processing

We accept various payment methods as displayed during checkout. By providing payment information, you:

• Represent that you are authorized to use the payment method
• Authorize us to charge the payment method for your purchase
• Agree to pay all charges incurred by you or anyone using your payment method

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order but merely acknowledges receipt. Order acceptance occurs when we ship your products.

Shipping and Delivery

Shipping Policy

We ship to many locations worldwide. Shipping costs, methods, and delivery times vary by location and are calculated at checkout.

Delivery

• Delivery times are estimates and not guarantees
• We are not responsible for delays caused by shipping carriers, customs, or weather
• You must provide accurate shipping information
• Risk of loss transfers to you upon delivery to the shipping address

International Shipping

For international orders:

• You are responsible for all customs duties, taxes, and fees
• Delivery times may be longer due to customs processing
• Some products may be restricted in certain countries
• We are not responsible for packages held or returned by customs

Intellectual Property Rights

Our Content

All content on our website, including but not limited to text, graphics, logos, images, product descriptions, and software, is owned by Sego Lily Skincare LLC and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Reproduce, distribute, or display our content without permission
• Use our content for commercial purposes
• Modify or create derivative works of our content
• Use automated systems to access our website

Trademarks

"Sego Lily Skincare" and related marks are trademarks of Sego Lily Skincare LLC. You may not use our trademarks without our express written permission.

User Conduct and Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with the operation of our website
• Collect user information without consent
• Engage in fraudulent activities
• Impersonate others or provide false information

Reviews and User-Generated Content

Content Submission

You may submit reviews, comments, or other content. By submitting content, you:

• Grant us a non-exclusive, royalty-free license to use your content
• Represent that your content is original and does not infringe on rights of others
• Agree that your content may be edited or removed at our discretion
• Understand that your content may be used for marketing purposes

Content Guidelines

User-generated content must be:

• Truthful and based on actual experience
• Respectful and appropriate
• Free from spam or promotional content
• Compliant with applicable laws

Disclaimers and Limitations of Liability

Website Availability

We strive to maintain continuous website availability but do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, updates, or other reasons.

Product Disclaimers

Our products are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Sego Lily Skincare LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our products or services.

Indemnification

You agree to indemnify, defend, and hold harmless Sego Lily Skincare LLC, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our products or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or share

Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Montana, United States, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Montana, and you consent to the personal jurisdiction of such courts.

Dispute Resolution

Informal Resolution

Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved quickly through direct communication.

Arbitration

Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Montana.

Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Post the revised Terms on our website
• Notify you via email if you have an account with us
• Display a notice on our website for significant changes

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Cookies Policy, and Return & Refund Policy, constitute the entire agreement between you and Sego Lily Skincare LLC regarding your use of our services.

Contact Information