tallow skincare support

sego lily contact

Contact Us

Questions about your routine? Shipping inquiries? We're here to help.

Email

hello@segolilyskincare.com

Replies within 24 hours

Hours

Mon - Fri: 9am - 5pm MST

Ranch time

Location

Pompeys Pillar, Montana

By appointment only

Send a Message

Whether you're curious about batch numbers, need help with a return, or just want to say hi to the herd, fill out the form and we'll get back to you.

Note on Medical Advice

While we can suggest products, we cannot diagnose medical conditions like eczema or psoriasis. Please consult a dermatologist for medical treatment.

Common Questions

Orders & Events

Can I modify my order after placing it?

We process orders very quickly (often within hours). If you need to make a change, please email us immediately with the subject line 'URGENT UPDATE' and we will do our best to catch it before it ships.

Do you do custom favors for weddings?

Yes! We offer 1oz mini jars with custom labels for weddings and corporate retreats. Please inquire at least 8 weeks in advance for custom production.

Do you collaborate with influencers?

We love working with creators who align with our values of regenerative agriculture and non-toxic living. Please send your media kit to our email for review.

My tracking says delivered but I don't have it.

Please check with neighbors and look around your porch. If it still hasn't turned up after 24 hours, contact us and we will help you file a claim with USPS.